Best in KLAS 2024
Feedtrail is the #1 Patient Experience Improvement Solution.
Transform Patient Care, Amplify Growth
The real-time, personalized patient engagement platform for healthcare, powered by AI-driven insights.
See the Platform In Action
In healthcare, the experience matters as much as the outcome.
See how Feedtrail can help:
Happier Patients
Better Outcomes
Healthier Bottom Line
Learn How Feedtrail Can Support Your Organization
Use the best patient experience platform, leveraged by the top community health centers, physician practices, health systems, and private equity groups across the nation.
Community Health Centers
Take your patient engagement digital and stay HRSA compliant while improving patient experiences and promoting your offerings.
Physician Practices
Build your brand and bottom line by engaging patients, directing improvements, and sharing kudos by provider.
Health Systems
Engage patients and employees to understand the why behind HCAHPS scores with actionable insights for improvement.
Know the Problem
Pair patient and employee experience data with demographic information and AI-enabled analytics to quickly identify areas of concern.
Know the Person
Understand how different patient populations experience your organization and what changes are needed to improve.
Know the Solution
Use your data to engage thoughtfully and send hyper-personalized outreach for ideal experiences that drive loyalty.
Join the top-tier healthcare companies who trust us with patient experience management
Patient Experience Management News & Insights
SURVEY TEMPLATE
Missed Appointment Survey Questions
Download our missed appointment survey template for best practice questions and suggestions to help you uncover root causes and recoup revenue.
RESOURCE
Top 10 Patient Experience Survey Questions to Drive Change
Feedtrail’s Customer Success team compiled the key patient experience survey questions that inform actionable change.
ARTICLE
The Future of Patient Experience is Personal
The patient experience of the future is here. Is your practice ready? Read this conversation with healthcare experience expert and Feedtrail COO Deb Woods.
East Coast
5540 Centerview Drive
Suite 200
Raleigh, NC 27606
West Coast
8601 Beverly Boulevard
West Hollywood, CA 90048