The patient experience landscape is evolving at lightning speed, and keeping up with new trends, technologies, and strategies is crucial for healthcare professionals aiming to improve outcomes. One of the best ways to stay ahead is by attending a patient experience conference. In 2025, there are several exceptional events that provide rich opportunities to network, learn, and collaborate with industry leaders. Whether you’re an executive, manager, or clinician, attending a patient experience conference in 2025 will allow you to absorb innovative strategies and solutions to enhance the care you provide.
Why You Should Attend a Patient Experience Conference in 2025
As patient expectations continue to shift, it’s vital for healthcare organizations to stay aligned with these changes. Patient experience has become a key differentiator in healthcare, not only improving satisfaction but also driving outcomes, loyalty, and revenue. Attending a patient experience conference allows healthcare professionals to:
- Gain New Insights: Conferences gather the best minds in the industry, and the knowledge exchanged is often at the forefront of innovation.
- Discover New Technologies: See the latest in tech and tools aimed at improving patient experience, from real-time feedback solutions to AI-driven patient care models.
- Network with Peers: Building relationships with others in the field opens doors to collaboration and idea-sharing, which can lead to transformative projects within your organization.
- Learn from Case Studies: Real-world examples of patient experience improvements are invaluable for understanding what works and what doesn’t.
- Stay Competitive: With patient experience becoming a significant driver of loyalty and outcomes, staying on top of trends ensures your organization remains competitive.
Now that we’ve covered why attending a patient experience conference is essential, let’s dive into the top five events for 2025.
Five Best Patient Experience Conferences to Attend in 2025
Here’s a breakdown of the patient experience conferences you should prioritize for 2025:
1. ELEVATE PX 2025
- When: March 31 – April 2, 2025
- Where: Las Vegas, NV
- Why Attend: Organized by The Beryl Institute, a global leader in patient experience advocacy, the ELEVATE PX Conference brings together healthcare executives, clinicians, and patient experience professionals. The focus of the conference is to explore the human side of healthcare, including empathy, leadership, and innovation.
- What to Expect: Alongside inspiring talks, the event offers various workshops designed to improve patient and employee engagement. You’ll leave with practical tools to enhance patient care at your organization.
2. Patient Experience Symposium
- When: Fall 2025
- Where: Location TBD
- Why Attend: The Patient Experience Symposium is one of the leading events focused entirely on enhancing patient care through innovative experience strategies. Whether you’re interested in the latest data analytics tools or want to explore new methods of patient engagement, this symposium offers actionable insights and hands-on workshops.
- What to Expect: The event is packed with keynote speeches, breakout sessions, and interactive panels featuring healthcare leaders. You’ll gain an in-depth understanding of how to improve patient experience from multiple angles, including safety, satisfaction, and loyalty.
3. Annual Planetree Global Person-Centered Care Forum
- When: Fall 2025
- Where: TBD
- Why Attend: The Planetree Forum focuses on person-centered care, making it essential for anyone looking to truly understand the importance of empathy and compassion in healthcare. It emphasizes that creating a positive patient experience goes beyond technology and data—it’s about forging meaningful connections between patients and caregivers.
- What to Expect: With hands-on sessions, keynotes from industry leaders, and real-life patient stories, attendees are immersed in the principles of patient-centered care. The conference also includes international perspectives, offering a broader understanding of global healthcare challenges and solutions.
4. Healthcare Experience Foundation Health Equity and the Patient Experience (Online Live Event)
- When: Fall 2025
- Where: Live Online
- Why Attend: The Healthcare Experience Foundation Health Equity and the Patient Experience event is a powerful online conference focusing on health equity and its intersection with patient experience. This live webinar addresses how health systems can improve care delivery and outcomes by prioritizing equity in the patient experience.
- What to Expect: With insights from leading voices in healthcare, attendees will learn how to implement equity-driven strategies that improve both patient outcomes and overall satisfaction. This is an excellent event for healthcare professionals looking to advance their knowledge in creating equitable patient experiences.
5. NGPX (Next Generation Patient Experience)
- When: Winter 2025
- Where: CA
- Why Attend: The Next Generation Patient Experience (NGPX) is a conference retreat dedicated to creating better patient experiences through innovation, design thinking, and technology. It’s ideal for healthcare executives and professionals interested in leading the charge toward future-forward patient care.
- What to Expect: NGPX provides immersive sessions on topics ranging from patient engagement and satisfaction to new technologies shaping the future of healthcare. Attendees can expect peer-to-peer learning and case studies from leaders who have successfully implemented patient experience strategies in their organizations.
Why Feedtrail is Your Go-To for Patient Experience Innovation
Attending a patient experience conference is an invaluable opportunity to learn, but implementing those learnings is where the magic happens. That’s where Feedtrail comes in. Our innovative patient experience software helps healthcare organizations turn insights into action by delivering real-time feedback, personalizing patient engagement, and providing analytics that drive measurable improvement.
Feedtrail’s platform is designed to:
- Hyper-personalize Patient Engagement: Tailor interactions based on patient data, improving satisfaction and loyalty.
- Simplify Feedback Collection: Receive feedback in real-time and act on it immediately, preventing small issues from becoming bigger problems.
- Boost Efficiency: Reduce the burden on healthcare teams by automating patient outreach and feedback analysis.
- Leverage Data: Use our advanced analytics to spot trends and make data-driven decisions that enhance both patient and employee experiences.
With Feedtrail, you can stay competitive by ensuring that your organization remains aligned with the latest trends discussed at patient experience conferences. By focusing on both the patient and the staff experience, Feedtrail allows healthcare providers to deliver exceptional care while boosting employee satisfaction and retention.
Final Thoughts
If you’re passionate about improving patient care, attending a patient experience conference 2025 should be on your to-do list. These events offer an excellent opportunity to learn from the best in the industry, explore new technologies, and take actionable insights back to your team. And remember, the journey doesn’t end at the conference—tools like Feedtrail are essential to turning those insights into long-lasting improvements that benefit both patients and staff.
If you’re looking for additional ways to engage your team and patients throughout the year, don’t forget to check out these creative patient experience week ideas for inspiration!
Start planning your 2025 calendar now, and don’t forget to explore how Feedtrail can help your organization lead the way in patient experience innovation!