Post-Acute Care
Transform how you increase patient engagement in post-acute care
Flexible. Personalized. Real Time.
Increase patient engagement post-acute care. Engage patients with surveys, messages, and updates to exceed expectations, direct improvements, and track feedback and kudos by clinician.
Personalize Questions by Settings or Touchpoints
Retain Patient Revenue
Boost Social Reviews
Share Patient Kudos with Staff
Collect Provider-Specific Feedback
Find and fix the experience gaps along the patient journey
Leverage positive patient feedback to improve clinician morale and reduce burnout
Learn about our Clinician Morale Module
Gracepoint successfully resolved roughly 75% of over 1,000 service recovery opportunities within 48 hours of the feedback.
“Feedtrail’s innovative platform impacts patient experience, employee engagement and reputation management all in one place. It’s become an easy to use, powerful way to improve our care.”
Beth Rubio
Chief Clinical Officer
Aveanna Healthcare