Physicians Practice: What over 2 million patients say about their healthcare experiences by Deb Woods, Chief Operating Officer April 23rdPhysicians Practice Article: What over 2 million patients say about their healthcare experiences In a recent Physicians Practice...
by Kwasi Nyantakyi, MHA, Customer Success March 21stThe Importance of Patient Feedback in Behavioral Health In behavioral health, patient trust and satisfaction are essential for effective care, with the therapeutic relationship playing a central...
by Ryan Phillips, Customer Success March 19th Patient experience surveys have become commonplace in healthcare. For instance, from a regulatory standpoint, over 4,000 hospitals use them every year to meet their Hospital Consumer Assessment of...
Feedtrail to Host Community Health Patient Experience Summit in AshevilleFeedtrail to Host Community Health Patient Experience Summit in Asheville This community health-focused event is designed to unite patient experience leaders to propel business, equity, and...
by Mallory Magelli McKeown, Customer Success March 13thKnowing how your patients experience care is key to improvement across your healthcare organization. The right data — used in the right way — can steer better decision-making that can create...
For competitive healthcare organizations, understanding patient experience isn’t just about gathering data; it’s about harnessing insights that drive tangible improvements in care delivery. While free online survey providers have been a go-to solution for creating...
by Ashley Worrall March 6th Meet the Patient Experience Expert: Mallory Magelli McKeown Mallory is a healthcare professional dedicated to improving the patient experience. With a background in roles like chaplain and family advocate, Mallory’s...
Feedtrail Now Offers Regulatory and Phone Patient SurveyingFeedtrail Now Offers Regulatory and Phone Patient Surveying Through a partnership, Feedtrail now offers regulatory surveying and phone call surveying in addition to real-time patient and employee engagement....
Report: The Top Patient Experience Challenges of 2023Patients Give Billing and Insurance Lowest Ratings in New Feedtrail Report AI-driven insight from over 2 million patient surveys reveals substantial patient experience opportunities. RALEIGH, NC (February 15,...
by Ryan Phillips, Customer Success February 12th As Valentine's Day approaches, hearts everywhere are aflutter with expressions of love and appreciation. In the realm of healthcare, there's a unique and transformative love story unfolding—one...