by Ryan Phillips, Customer Success January 10th As we step into a new year, healthcare quality managers find themselves at the forefront of transforming patient experience. In the dynamic healthcare landscape, staying ahead requires a strategic...
by Ashley Worrall January 5thOur Feedback Fanatic award recognizes experience champions that are striving to innovate and improve patient and employee experiences, transform culture, and use feedback for positive change. Leslie Nestor, Assistant EVMS...
by Nikki Angeli MHA, BSN, RN, CPHQ, CPXP and Mallory Magelli McKeown December 15thThe Beryl Institute Learning Bite Video: Discover How Technology Can Add Value to Patient Experience In The Beryl Institute’s latest Learning Bite video Feedtrail...
by Ryan Phillips, Customer Success November 29th It’s undeniable: Providing a positive patient experience (PX) is critical in healthcare – yet all 50 states in the U.S. experienced significant PX declines over the past two years, according to...
by Christine Serafin, Customer Success November 27th As winter approaches, safeguarding public health takes center stage. The upcoming National Influenza Vaccination Week (NIVW – Dec 4 – 8, 2023) underscores the significance of proactive measures in...
FQHC Requirements: The Patient Experience Benefits You May Be Missingby Ashley Worrall December 11thRunning a federally qualified health center (FQHC) or community health center (CHC) can be an exhausting and thankless job. Sometimes you may feel like an outdated...
by Amber Bailey and Jace Kienzle, Account Executives November 2ndMGMA Conference 2023: Key Topics and Takeaways Impacting Physician Practices Every day in the healthcare industry is a test for operational leaders. And while many know the biggest...
By Ashley Worrall October 17thCommunity Health Centers can promote their pharmacy with real-time patient engagement Community Health Centers and Federally Qualified Health Centers (FQHCs) play a pivotal role in providing accessible and affordable...
By Nikki Angeli MHA, BSN, RN, CPHQ Patient Experience Strategist October 6thAs a nurse with a passion for leveraging data to impact patient experiences and outcomes for the past 15 years, I’ve seen firsthand how essential it is for organizations to...
by Warren Mullis, VP of Sales September 25thNACHC's CHI and Expo Conference 2023: A Recap of Key Topics and Takeaways Impacting Community Health Centers The National Association of Community Health Centers (NACHC) recently hosted its annual Community...