September 19thOur Feedback Fanatic award recognizes experience champions that are striving to innovate and improve patient and employee experiences, transform culture, and use feedback for positive change. In this Post: Feedback Fanatic: Debbie Rosen's...
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How Feedtrail Can Support Your Patient Access Initiatives
Ensuring patient access is crucial for delivering quality care and improving health outcomes and Feedtrail can help.
The Importance of a Smooth Transition of Care in the Patient Journey
The Importance of a Smooth Transition of Care in the Patient Journey by Ryan Phillips, Customer Success August 9thThere’s a vast ocean of articles and blogs online about what patients want from their healthcare experience. Every product vendor and major...
Healthcare NPS: Using a Relational or Transactional Net Promoter Score
By Nikki Angeli MHA, BSN, RN, CPHQ Patient Experience Strategist August 7thIn healthcare, should you measure a relational or transactional Net Promoter Score? The Net Promoter Score (NPS) is one of the most widely used metrics to keep up with consumer...
A Conversation About Improving Diversity, Equity, and Inclusion (DEI) in Healthcare with Technology
August 2nd Toni Land MBA, BSN Vice President of Advisory Services, Feedtrail and CEO of Landing Exceptional ExperiencesPaul Jaglowski Chief Strategy Officer, Feedtrail Feedtrail’s features help healthcare organizations improve patient access and...
Join Feedtrail at NACHC’s CHI & EXPO
Today’s challenges won’t be solved by yesterday’s experience solutions. Join Feedtrail booth at the upcoming CHI & EXPO and learn how you can benefit from real-time surveying with immediate actionable insights.
Best Practices for a Successful Patient and Family Advisory Council (PFAC)
By Mallory Magelli McKeown, Customer Success Manager July 31stDiscover the key strategies and best practices for establishing and maintaining a successful Patient and Family Advisory Council. In this Blog: The Crucial Role of a PFAC in Patient...
Feedtrail Expands Support for Healthcare Provider Diversity, Equity, and Inclusion (DEI) Efforts
Feedtrail Expands Support for Healthcare Provider Diversity, Equity, and Inclusion (DEI) Efforts, Appoints Toni Land MBA, BSN as Preferred Advisory ServicesFeedtrail Expands Support for Healthcare Provider Diversity, Equity, and Inclusion (DEI) Efforts, Appoints Toni...
Physicians Practice: The profound impact of patient experience on healthcare’s bottom line
Physicians Practice: The profound impact of patient experience on healthcare's bottom line by Deb Woods, Chief Operating Officer July 13thPhysicians Practice Article: The profound impact of patient experience on healthcare's bottom line In a recent Physicians...
Expanding COVID-19 Vaccination Award (ECV) H8G Efforts with Feedtrail’s Patient Experience Platform
by Ashley Worrall June 20thOverview of HRSA’s Expanding COVID-19 Vaccination Award (ECV) H8G Funding In December 2022, HRSA awarded one-time ECV funding (H8G) to Health Center Programs, FQHCs, and look-alikes that received American Rescue Plan...