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Knowledge Hub
Curated resources to improve patient and employee experiences
Blog
Does my organization need a patient experience platform or is our EHR enough?
By Ryan Phillips, Customer Success August 17thDiscover the advantages of using Feedtrail’s patient experience survey software over traditional EHR survey tools. Does my organization need a patient experience platform or is our EHR enough? In today's...
Private Equity and Patient Experience Management in Healthcare
by Kwasi Nyantakyi, MHA, Customer Success May 6thOver the past few years, private equity (PE) has become an emerging force in the healthcare industry. PE's involvement in healthcare has raised eyebrows as many are unsure how PE will impact...
How Physician Practices Are Boosting Healthcare Worker Morale and Engagement
How Physician Practices Are Boosting Healthcare Worker Morale and Engagementby Ashley Worrall May 15th Patient experience (PX) feedback doesn’t have to be a conversation-ender with physicians. With Feedtrail, it’s an effective tool for boosting staff morale and...
eBook
The Care Necessities:
A Simple Guide to Elevating Patient Experience
In this eBook, we dive into everything you need to know to establish a buttoned-up, forward-thinking patient experience program — and how to select the right experience management platform to reach your objectives.
Report
Report: The Top Healthcare Employee Experience Challenges of 2023
Top Employee Experience Challenges of 2023 report assesses the year’s 10 most outstanding challenges to excellent employee experience nationwide so providers can learn and make improvements.
Report
Report: The Top Patient Experience Challenges of 2023
Top Patient Experience Challenges of 2023 report assesses the year’s 10 most outstanding challenges to excellent patient experience nationwide so providers can learn and make improvements.
Upcoming Events and Conferences:
Sept 16-18 | Boston, MA
8th Annual Patient Experience Symposium
Join us in Boston to hear proven & innovative strategies for human-centric healthcare!
Together we’re planting the seeds of change for Patient Experience.
Oct 6-9 | Denver, CO
MGMA Leader’s Conference
Join Feedtrail at this gathering of medical practice leaders October 6-9, 2024 in Denver, CO. and see the XM Platform in person. Booth: #1053
Upcoming Webinars:
Sep 10 | 2:00PM ET
Connecting the Dots: Linking Patient Experiences to Better Outcomes
Join our expert panel to dive into the critical link between patient experience and quality and safety outcomes in healthcare.
Sept 19 | 3:30pm ET
Client Lunch and Learn: Maximizing Revenue – Appointment Reminders and Missed Appointment Surveys
Discover how simple yet effective strategies like appointment reminders and missed appointment surveys can significantly enhance your bottom line.
Sept 18 | 1:00pm ET
Unlocking the Power of Digital Patient Surveys to Revolutionize Patient Experience & Achieve Business Goals
Discover how community health centers are using digital patient surveys to not only revolutionize patient experience but help them achieve business goals.
Book a demo
Learn how the Feedtrail platform can adapt to your every need
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