PHYSICIAN PRACTICES & PE-BACKED MEDICAL GROUPS
Patient Experience Platform to Drive Loyalty and Growth for Physican Practices
Transform patient feedback into actionable insights that enhance care, drive growth, and maximize ROI for physician practices and private equity-backed medical groups. Feedtrail’s platform combines real-time insights with automated workflows to help you scale operations, improve provider performance, and build trust—all while strengthening your bottom line.
In healthcare, the experience matters as much as the outcome.
See how Feedtrail can help:
Happier Patients
Better Outcomes
Healthier Bottom Line
TOP FEATURES
Purpose-Built Tools to Drive Success for Physician Practices
Leverage Feedtrail’s advanced features to enhance patient engagement, streamline operations, and stay ahead in a competitive market.
Actionable Real-Time Feedback
Receive patient insights in the moment to resolve concerns quickly, improve care, and foster loyalty.
Provider-Specific Reporting
Track performance by individual providers, set benchmarks, and support targeted coaching to enhance patient interactions.
Automated Reputation Management
Boost your practice’s online reputation with tools that easily streamline positive reviews on your preferred social sites.
Customizable Patient Surveys
Deploy tailored surveys via text or email to capture insights that go beyond traditional metrics like CG CAHPS.
Enterprise-Wide Visibility
Monitor performance across locations with hierarchical dashboards that provide insights for leadership and staff alike.
Seamless System Integration
Connect with existing EHRs to simplify data collection, reporting, and insights by patient population and demographics.
TOP BENEFITS
Why Physician Practices and Private Equity Groups Choose Feedtrail
Our platform is designed to deliver measurable results that benefit patients, providers, and your bottom line.
Boost Retention and Loyalty
Enhance patient relationships with personalized, timely outreach and real-time service recovery.
Drive Revenue Growth
Identify and act on opportunities to improve efficiency, reduce churn, and attract new patients.
Improve Provider Performance
Leverage feedback to celebrate wins, address gaps, and align staff with your goals for patient care.
Reduce Administrative Burdens
Automate survey delivery, reporting, and insights to free up staff time for higher-value tasks.
Enhance Organizational Agility
Use robust analytics to adapt quickly to emerging trends, ensuring operational success across all locations.
Maximize ROI
Transform patient feedback into strategic improvements that lead to better experiences and higher profitability.
Powerful Reporting, BI, and Analytics
Feedtrail’s robust reporting and analytics tools provide physician practices and private equity-backed groups with the clarity needed to optimize performance, drive growth, and achieve operational goals.
Leverage real-time surveying with actionable insights to optimize operations.
“Patient feedback raises the bar for all involved, giving insight into how patients are experiencing PartnerMD in every office and also providing a way to generate a consistent experience across locations.”
– Jack Bretcher, Chief Operating Officer, PartnerMD
Gracepoint Behavioral Health resolves 75% of service issues within 48 hours using real-time feedback, significantly improving patient retention
“The insights provided are specific and allow me to deliver precise recommendations for improvement. Feedtrail has created a robust, intuitive analytics tool that helps professionals make data-driven decisions effortlessly.”
– Duncan DiSciorio, Director of Marketing & Outreach, American Vascular Associates
Book a demo
Learn how Feedtrail's flexible platform can adapt to your organization's patient engagement needs
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Raleigh, NC 27606