Healthcare Reputation Management Software
Drive positive reviews, boost your brand, and manage your online reputation with our cutting edge software. Empower your happy patients to promote your organization and staff.
Who uses Feedtrail’s healthcare online reputation management software
Why use our healthcare reputation management software? Top 3 benefits:
With Feedtrail’s healthcare feedback platform, your patients can go far beyond sending you referrals through word of mouth. They’ll be able to share their positive experiences with anyone searching for a healthcare provider. Potential new patients will see unbiased reviews from real patients, effectively serving as reputation management for healthcare providers. By building trust and rapport through medical online reputation management, you’re setting the stage for a strong provider-patient relationship before they even walk through your door.
Effortlessly add positive reviews
Empower happy patients to promote your organization with patient feedback software. After submitting a survey, automatically redirect “promoter” patients to the public review site(s) of your choosing.
Monitor from within the platform
Monitor and respond to online reviews in real-time from within the XM Platform. Manage all of your patient engagement activity within one comprehensive platform.
Rapidly build a strong online brand
Rapidly build the online reputation of your organization and individual providers to attract new patients. Utilizing healthcare reputation management software helps you stand out in a competitive market.
On average, clients using Feedtrail’s healthcare reputation management software see:
45% increase in their Google star rating
On average growing from 3.1 to 4.5 stars
400% increase in monthly Google reviews
On average growing from 6 to 30 reviews per month
Client stories: their success with our medical reputation management services
An Improved Rating
In six months Valley Professionals Community Health Center improved their Google review average from 3 to 4.6 stars.
More 5 Star Reviews
Cedars Sinai increased their 5-star social reviews by 130% after only 8 weeks of redirecting promoters post-survey to leave a review..
A Stronger Online Brand
A large imaging group added over 500 Google Reviews in less than 3 months, with an average score of 4.81.
“What we really like about the application is that, one, it’s easy to use. And with the reputation management module, in just three months we’ve gone from a 2.8 to a 3.6 on Google reviews. This program has helped to level the playing field. Where people normally go to Google when they’re not happy about something, now they can go to Google and boast about the care they’ve been given. So that has significantly improved our Google scores.“
– Ken Morris, Director of Compliance, Quality, Risk & Safety, Kenosha Community Health Center (KCHC) & Pillar Health
“We love the reputation management module. It gives us an opportunity to see our Google reviews in real-time and we can respond. We can help push our patients to leave reviews, because many times people don’t seek out Google just to leave a review unless it’s negative. But now we give patients an opportunity to share their experience, not just with Little River, but on social media and have seen our ratings and our responses go up drastically.”
– Karen Cagle, Chief Operating Officer, Little River Medical Center
Easy integrations of our platform for online reputation management for healthcare
Feedtrail’s healthcare reputation management software seamlessly integrates with popular review sites allowing healthcare organizations to manage and respond to patient feedback efficiently. By centralizing reviews from multiple platforms, this healthcare feedback platform ensures a consistent and positive online presence, enhancing overall patient trust and satisfaction.
Popular Online Review Site Integrations:
- Yelp
- Healthgrades
Why online reputation management for healthcare matters:
The vast majority of today’s patients check online reviews through search engines and apps before choosing a physician. Positive reputation management for healthcare is crucial for patient acquisition.
When your healthcare reputation management software reflects the hard work you put into caring for your patients, your value as a healthcare provider skyrockets. Nearly half of all patients would be willing to go out of network to see a care provider with excellent online reviews.
Managing your online reputation is key to building a brand and staying competitive, so choosing top-notch patient review software is vital to your ongoing success.
The Power of Positive Online Reviews
83% of patients use search engines to find a healthcare provider.
70% consider a positive online reputation to be very important.
43% would go out of network for a provider with positive reviews.
Book a demo
Start building your brand with healthcare reputation management software.
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